Privacy Policy

Your privacy is important to us

Effective Date: September 30, 2025 | Last Updated: September 30, 2025

Overview

At RuneFlow ("we," "our," or "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Quick Summary: We collect minimal personal data necessary to provide our services. We never sell your data to third parties, and we implement industry-standard security measures to protect your information.

Information We Collect

Personal Information

  • Email Address: Required for account creation and communication
  • Name: Optional, for personalization
  • Billing Information: Processed securely by our payment provider (Stripe)

Automatically Collected Information

  • IP Address: For security and geographic analytics
  • Browser Information: Type, version, and preferences
  • Usage Data: Pages visited, time spent, and interaction patterns

How We Use Your Information

Service Delivery

Process transactions, provide customer support, and deliver purchased products

Communication

Send order confirmations, updates, and important service notifications

Analytics

Improve our services and understand user behavior patterns

Security

Detect and prevent fraudulent activities and unauthorized access

Data Security

Industry-Standard Security

  • • SSL/TLS encryption for all data transmission
  • • Secure data storage with encryption at rest
  • • Regular security audits and vulnerability assessments
  • • Access controls and authentication measures
  • • PCI DSS compliance through our payment processor

While we implement robust security measures, no method of transmission over the Internet is 100% secure. We continuously work to protect your personal information but cannot guarantee absolute security.

Third-Party Services

We work with trusted third-party services to provide and improve our services. These partners have their own privacy policies and handle data according to their terms:

💳

Stripe

Payment processing and secure transaction handling

View Privacy Policy →
📧

SendGrid

Email delivery and communication services

View Privacy Policy →
📊

Google Analytics

Website analytics and performance tracking

View Privacy Policy →

Your Rights

You have the following rights regarding your personal information:

✓ Access Your Data

Request a copy of your personal information

✓ Correct Your Data

Update or correct inaccurate information

✓ Delete Your Data

Request deletion of your personal information

✓ Data Portability

Receive your data in a machine-readable format

✓ Opt-Out

Unsubscribe from marketing communications

✓ Restrict Processing

Limit how we use your information

GDPR Compliance

For European Union Residents

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • • Right to be informed about data collection and use
  • • Right to access your personal data within 30 days of request
  • • Right to rectification of inaccurate personal data
  • • Right to erasure ("right to be forgotten")
  • • Right to restrict processing of your personal data
  • • Right to data portability
  • • Right to object to processing
  • • Rights related to automated decision-making and profiling

California Privacy Rights (CCPA)

For California Residents

Under the California Consumer Privacy Act (CCPA), California residents have specific rights:

  • • Right to know what personal information is collected
  • • Right to know whether personal information is sold or disclosed
  • • Right to say no to the sale of personal information
  • • Right to access personal information
  • • Right to equal service and price

Note: We do not sell personal information to third parties.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Address

RuneFlow
Data Protection Office
[Your Address]

Response Time: We aim to respond to all privacy-related inquiries within 48 hours.

This privacy policy was last updated on September 30, 2025